At Eurostar we take your privacy very seriously and will only use your personal information to provide the products and services you have requested from us. This privacy policy applies only to the sale of Eurostar gift cards. For our wider privacy policy, please see our Eurostar website homepage.
This site is operated on behalf of Eurostar by Voucher Express. Voucher Express are responsible for processing any orders placed on this site. For the purposes of current data protection legislation, Eurostar are the Data Controller and Voucher Express are the Data Processor. Your personal data will be processed by Voucher Express in order to fulfil your order and, as a general rule, will not be accessible by Eurostar except as otherwise set out in this privacy policy. You may contact Eurostar and/or Voucher Express if you wish to exercise any of your rights as a data subject and Eurostar will liaise with Voucher Express in order to respond to you.
Voucher Express may collect the following information about you when you visit the Site:
Subject to your acceptance of use of cookies and tracking technologies on the Site, Voucher Express may also collect information how the Site is accessed and used. This usage data may include information such as: your computer's IP address, browser type, browser version, pages visited, time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. For more information, please see our cookie policy.
Voucher Express will use your data:
If you have opted in to receive marketing communications including information about offers and competitions, your data will be used by Eurostar to send such information to you.
Voucher Express will retain your data in a form that identifies you for four years from the date your information is collected. This is to enable us to fulfil the purposes outlined above.
Your Data is processed by Voucher Express:
We disclose personal information to the following recipients:
than the country in which the information was originally collected, including the United States and other destinations outside the European Economic Area (“EEA”), in accordance with applicable law. Those countries may not have the same data protection laws as the country in which you provided the information. When we transfer your information to other countries, we will protect the information as described in this privacy policy and comply with applicable legal requirements providing adequate protection for the transfer of information to countries outside the EEA. This includes by entering into the appropriate contractual safeguards such as the EU’s Standard Contractual Clauses with or without the UK Addendum, or the UK’s International Data Transfer Agreement. To obtain a copy of the safeguards we have put in place, please contact us as indicated below.
Current legislation provides you with the following rights concerning your data.
If you wish to exercise these rights, please use the contact details below. Depending on the legal basis for processing, all may not necessarily apply.
We do not currently use automated decision making or processing systems in providing our products and services.
This website is not intended to offer services to anyone under the age of 16. If we become aware that we have collected Personal Data from children without verification of parental consent, we will remove that information from our systems. If you are a parent or guardian and you are concerned that your Children have provided us with Personal Data, please contact us.
This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.
You can contact us using by using any of the contact details below -
Email: dpo@voucherexpress.co.uk
Post: DPO, Voucher Express, Metcalfe House, 23H Kirkgate, Ripon North Yorkshire, HG4 1PB
